Enjoy a 30-day trial period with your LS50 Wireless

Starting from 2 Jan 2019 until 31 March 2019, upon purchase of any LS50 Wireless at the KEF Music Gallery or the KEF Online Shop, you can take advantage of a 30-day trial period. In addition, any customer that purchases LS50 Wireless (completing or forfeiting the trial period) as part of this promotion will receive an e-voucher worth HK$1,500, redeemable against any KEF KUBE series subwoofer or KEF Performance stand. Terms and conditions apply.

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T&C

Terms and conditions

  1. This offer is applicable for purchases of LS50 Wireless at KEF Music Gallery and on KEF Online Store only.
  2. The customer is required to fill in an application form to enroll in the 30-day free return program.
  3. If no return is made after 30 days, customer will receive a HK$1,500 e-voucher by registered email within 3 working days.
  4. If the customer does not wish to register for the 30-day free return program, they will receive the HK$1,500 e-voucher via registered email within 3 working days from the date of purchase.
  5. The HK$1,500 e-voucher is redeemable against purchases of a KEF Performance Stand or KEF KUBE subwoofer from the KEF Online Store only.
  6. This offer cannot be used in conjunction with any other promotion or exchanged for cash.
  7. This offer is applicable for transactions made from 2 January 2019 to 31 March 2019 (inclusive) only.
  8. The 30-day free return is counted by the delivery date (or purchase, if applicable).
  9. If the customer would like a refund within the 30-day trial period, they must submit their request with the copy of the sales receipt or relevant electronic receipt to KEF at order.hk@kef.com. The customer will then receive the return instructions within 3 working days.
  10. Customer need to carry-in the LS50 Wireless to our Tsing Yi service center for return. In case pick-up service is required, a HK$250 non-refundable fee will apply.
  11. The product must be returned in good condition with its original packaging, warranty card, gifts and all other accessories.
  12. All promotional items redeemed must be returned together with the refunded products, otherwise the original value of the promotional item will be deducted from the refund.
  13. A full refund will be processed to customers within 30 working days. Refunds will be arranged using the same payment method used for the original purchase.
  14. For enquiries related to the promotion, please contact the KEF Music Gallery at 2877 1778 or by email at info.hk@kef.com.
  15. KEF reserves the right to reject returns sent, return applications received outside of the 30 day period, or returns not received in good condition (including packaging and accessories).
  16. KEF reserves the right to change any and all terms of the promotion without prior notice.
  17. KEF reserves the right to make the final decision in any dispute.