KEF Service Centres

There are three Customer Service Centres in Hong Kong for KEF product repair and warranty services. You are most welcomed to visit one of the centres listed below for service. For warranty claim, please be reminded to present the original proof-of-purchase at the time of service request.

1. KEF Customer Service (Wanchai)

Room 02, 16th Floor, Chinachem Johnston Plaza, No. 178 -188 Johnston Road, Wan Chai, Hong Kong.
(5 minutes from Wan Chai Station, Exit A3)


Service Hour:
Mon- Fri: 10:00-19:00, Sat: 9:00-13:00

Closed on Sundays and public holidays

2. KEF Customer Service (Mongkok)

Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong
(3 minutes from Yau Ma Tei Station,Exit A1)


Service Hour:
Mon- Fri: 10:00-19:00, Sat: 9:00-13:00


Closed on Sundays and public holidays

3. KEF Customer Service (Tsing Yi)

Flat 15C, Gateway TS, 8 Cheung Fai Road, Tsing Yi, Hong Kong


Service Hour:
Mon- Fri: 09:00-13:00; 14:00-18:00 (Lunch Hour 13:00-14:00)

 

Closed on Saturdays, Sundays and public holidays

You may also contact KEF service hotline at 2410 8188 or email to support.hk@kef.com